POS analytics and reporting
Grow your business by getting real-time insights into customer buying behaviour and trends in point-of-sale usage.
Developed for payment environments, INETCO Insight for payment analytics empowers you to access real-time business intelligence on point-of-sale (POS) usage, customer behavior, and terminal failures.
Real-time insights
In the era of instant payments, you need fast access to data to make business decisions. INETCO Insight delivers POS data analytics in real-time to help you prevent revenue losses and find new ways to meet customer needs.
All the data you need in one platform
Speed up your analysis and reporting by getting all the information you need in one platform. Visualize customer interaction volumes, find payment bottlenecks, forecast usage trends, and uncover new business opportunities.
Know your customers better
See how your customers interact with your business, as well as which retail POS locations they visit most often. Use data analytics to refine your customer segmentation and find new opportunities for business growth.
POS analytics dashboard examples
POS SOFTWARE PERFORMANCE — HOW BUSY ARE MY POS TERMINALS?
Use POS analytics to visualize customer interaction volumes and values by individual POS terminals, stores or regions. Forecast usage trends, and quickly identify where you need to deploy or decommission point of sale (POS) terminals.
LOST REVENUE — WHAT IS THE IMPACT OF CARD FAILURES, DECLINES, AND SLOW DOWNS AT MY BUSINESS?
Use POS analytics to forecast the lost revenue caused by transaction failures, unexpected card declines and bottlenecks, in real-time. Determine which problem to prioritize based on revenue losses or by error types.
POS CARD USAGE — WHAT DOES CARD TRAFFIC LOOK LIKE AT EACH BUSINESS AND RETAIL LOCATION?
See a breakdown of card usage and transaction types (cashbacks, purchases and refunds) for each selected point-of-sale terminal location. Use analytics to identify business and retail POS locations that present opportunities to better service existing customers, or target new ones.
CUSTOMER SEGMENTATION — HOW DO MY CUSTOMERS CHOOSE TO INTERACT WITH MY BUSINESS?
View POS transaction activity and card types used for each of your customers in real-time to identify top customers, refine segmentation, and better align value-added service offerings.
POS TRANSACTION FAILURES — WHERE ARE FREQUENT CARD AND SERVICE ERRORS OCCURRING?
Identify error types and frequencies for each individual point of sale (POS) device. Evaluate third party service levels and isolate the root cause of recurring errors.
POS SYSTEM TRAFFIC — WHICH MERCHANT SECTORS ARE GROWING, AND WHICH ARE DECLINING FOR YOUR BUSINESS?
Look at top merchants and retail categories based on transaction values and volumes. Know where customers are shopping and identify spending shifts for more targeted programs and segmentation. Use POS analytics to investigate where your interchange revenue and card fees are coming from.