Performance problems found in today’s complex mul
ti-channel banking environments often have multiple characteristics. It is not uncommon for them to also have more than one point of bottleneck or breakdown.
At a recent round-table event organised and hosted by NCR, discussions centred around how the right combination of self-service device management, cash management and end-to-end transaction monitoring, enables IT and channel operations teams to embrace enterprise-wide performance awareness, and take a holistic approach to managing their multi-channel banking environments.
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