View INETCO website

INETCO eNEWS | December 23, 2014 Your source for Business Transaction Intelligence

SEASONS GREETINGS Transaction issues can be frightful, but INETCO makes consumer experience delightful. If this Data Solution makes you glow, cast your vote cast your vote, cast your vote… And if you need more help to get into the season, watch this video from one our favourite fellow Vancouver-ites

FEATURE STORIES How to Meet Your Top 3 Consumer Engagement Resolutions 2015 is all about the consumer–so retail banks and payment processors joined INETCO for a webinar to learn about the latest tools and strategies leading financial institutions employ to meet their consumer engagement resolutions while reducing operational costs and improving profitability. They also got a sneak peak at INETCO Analytics. Key webinar takeaways: »  Understanding the rich intelligence available in transaction data »  How to easily access the data you need to improve strategic decision making and profitability »  Examples of how leading banks and payment processors are meeting their consumer engagement goals VOTE INETCO FinTech Innovation Awards recognize the very best initiatives, systems and products created and delivered by the global financial and payments technology industries. Cast your vote for INETCO Insight real-time transaction monitoring in the Data Solutions category.

CUSTOMER SUCCESS STORIES INETCO loves seeing our customers using our software to reduce operational costs and improve their customers' experience. Below are just a few highlights from the last year. TNS becomes a 2014 Payment Awards finalist BECU improves member experience and ATM Availability     Jack Henry & Associates enhances service reliability for 11,300 financial institutions Nedbank active/active-ly monitors complex banking environment

“As our banking IT infrastructure grows, so does the complexity of monitoring transactions. INETCO Insight is envisioned to be our not-so-secret weapon when it comes to real-time transaction slowdown troubleshooting, improving problem isolation times by up to 75% – which helps us manage costs, and, more importantly, maintain the high level of service that our customers have come to expect.” Jason De Swardt, head of Nedbank’s new Payment Services Hub

EXPERT INSIGHTS NCR and INETCO teamed up to demonstrate how to gain Enterprise Awareness and consistently deliver exceptional retail banking consumer experiences.

New Year - New Product Brand new for 2015, INETCO Analytics is a self-serve, analytical application that provides retail banks and payment processors a lens into how consumers engage with their self-service banking channels, including ATM, POS, Mobile Banking, Internet Banking and Branch. Learn more here New Year - New Look In advance of 2015, INETCO has overhauled our website–making it easier to navigate and more pleasing to the eyes. Take a visit and let us know what you think!

HAPPY HOLIDAYS That's all for 2014's last edition of the INETCO Insider. If you have additional questions about any INETCO news, or how you (or your customers) can take control of increasing complexity across all your ATM, POS, online and mobile service channels, contact info@inetco.com We hope you have a very happy holiday season, and wish you a healthy and prosperous 2015!

+1.604.451.1567    insight@inetco.com    www.inetco.com © 2006-2017 INETCO Systems Ltd. All Rights Reserved. All trademarks, registered trademarks, trade names, service marks and logos referenced herein are owned or used under license by INETCO Systems Limited.