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INETCO eNEWS | July 10, 2014 | Issue #8 Your source for Business Transaction Intelligence

HELLO AGAIN! This quarter, INETCO set out to help our banking customers articulate the quantifiable value of real-time transaction monitoring and analytics. If you’re also being asked, "What’s the ROI?", read on! FEATURE STORY What’s the ROI? Building Your Case for ATM Transaction Monitoring & Analytics You know ATM transaction monitoring and analytics deliver faster problem discovery, smarter troubleshooting, and better performance awareness. Here’s how to build your business case for this investment.

Webinar and whitepaper takeaways: »  Business models that demonstrate the quantifiable benefits of enhanced ATM management »  The positive ROI banks experience with real-time monitoring and transaction analytics »  How to improve your profitability AND customer experience

CUSTOMER SUCCESS STORIES BECU Fourth largest US credit union invests in joint NCR and INETCO solution to improve member experience and ATM availability. JHA Case Study Jack Henry & Associates uses INETCO Insight to enhance service reliability for 11,300 financial institutions from one real-time transaction performance window.

“BECU is committed to providing an exceptional member experience, so rather than rely on after-the-fact third party reporting, we’re using NCR APTRA Vision and INETCO Insight to get the real-time, end-to-end visibility we need to ensure the consistent availability of our self-service channels.” Shirley Taylor, ATM Channel Manger at BECU

EXPERT INSIGHTS

Mining Your ATM Big Data ATM transaction data is a goldmine. Is your financial institution mining the rich intelligence buried deep within your ATM network? Learn how in this Bank Innovation article.

Going Granular: Seeing the ROI in ATM Monitoring & Transaction Analytics Looking for "easy-to-digest" case studies and models that actually quantify the recovered revenue and labor cost reductions achieved through more effective ATM management? Check out this article from ATM Marketplace. 2014 ATM Software Trends & Analysis ATM Marketplace also published a 61-page report outlining where 800 global financial institutions and banking technology leaders, including INETCO's Stacy Gorkoff, see the need and future for ATM software. For a snapshot view, read the INETCO blog.

INETCO PARTNERS

This quarter, INETCO joined the VMware Technology Alliance Partner (TAP) program and will collaborate with VMware to deliver innovative solutions for virtualization and cloud computing. Learn more in this press release.

INETCO was also excited to join our partner NCR in London for European ATMs. NCR and INETCO technologies work together to help financial institutions reduce operational costs, provide exceptional customer experience, and improve profitability through full enterprise-wide performance awareness.

Learn more about the INETCO partner program here.

LEARN MORE

That's all for this edition of the INETCO Insider. If you have additional questions about any INETCO news, or how you (or your customers) can take control of increasing complexity across all your ATM, POS, online, and mobile service channels, contact insight@inetco.com

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