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INETCO eNEWS | January 15, 2016 Your source for Business Transaction Intelligence

HAPPY NEW YEAR FROM THE INETCO TEAM! We are back and ready to help you tackle your 2016 resolutions, whether it be delivering the best customer experience through omnichannel and digital transformation initiatives, or improving profitability through deeper understanding of all your customer interactions. Read on to see how we wrapped up a great 2015...

FEATURED STORY How UBA guarantees the Delivery of a Seamless, Omnichannel Banking Experience One of the largest financial institutions in Africa, UBA is responsible for the completion of more than 2 million customer transactions per day. With electronic transactions growing in volume, and customer products and services becoming more complex, UBA realized there was more risk of undetected transaction slowdowns and banking system failures taking place. Download the case study to see how the deployment of a real-time transaction monitoring and analytics solution has helped UBA to: Deliver a seamless Omnichannel Banking experience to improve customer engagement Reduce mean-time-to-repair by 15% Reduce ATM maintenance stream costs by 2% Also, learn more about how INETCO can help you manage omnichannel banking initiatives by downloading our newest whitepaper

FEATURED INETCO WHITEPAPER:   INETCO Analytics Technology Solution Overview Learn how INETCO Analytics actually works. A technical explanation of how channel managers and digital executives can gain instantaneous, one-stop access to data that explains how customers interact with various banking channels. Download the Whitepaper

MOST POPULAR INETCO WHITEPAPER: Unlocking your ATM “Big Data”: The power of real-time transaction monitoring and analytics How real-time transaction monitoring and analytics software helps financial institutions gain easy access to actionable ATM statistics across channels. Download the Whitepaper.

EXPERT INSIGHTS   BECU Leverages Analytics Learn how BECU’s investment in both INETCO Insight and INETCO Analytics has boosted member value and improved back-end efficiency. Read the Article

Breaking Down Silos: The new cross-channel ATM management An article which defines the term “omnichannel” and outlines the role and requirements of the ATM channel within an omnichannel world. Read the Article

WEBINAR   The 3T’s of Payments Modernization: Tracking, Troubleshooting and Tactics Watch this webcast, and explore how the three core elements of transaction monitoring fit into your payments modernization roadmap.

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That's all for this edition of the INETCO Insider. If you have additional questions about any INETCO news, or wish to share how you (or your customers) are taking control of increasing complexity across all your ATM, POS, online, branch and mobile banking channels, contact marketing@inetco.com

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