INETCO Insight® for payment transaction monitoring
Isolate payment performance issues that are impacting revenue and reputation up to 80% faster.
Reduce the risk of revenue and service disruption
Increase transaction completion rates and stability across the entire payment chain. Meet payment transaction monitoring compliance regulations and reduce payment transaction failures by >25%.
Increase operational efficiency
Optimize real-time data acquisition and speed up troubleshooting to proactively detect, research, and isolate the cause of transaction failures, slowdowns and unexpected declines up to 80% faster.
Reduce support costs and optimize data acquisition
Avoid resource-intensive blame storms, consolidate performance tools and improve cross-team collaboration by managing the service and fraud aspects of every payment from one transaction monitoring platform.
For payment transaction monitoring
A single platform that presents a consolidated view into network, switch, third party application and device issues affecting the completion of customer transactions. Isolate and remediate the root cause of connectivity issues, bottlenecks, failures and unexpected deadlines up to 80% faster.
Key INETCO Insight transaction monitoring features
Real-time, network-based transaction data capture
Passively capture in-flight transactions across all payment channels, straight off the wire. No heavy instrumentation, no contextual information stripped at the terminal handler or payment switch level.
Multi-link correlation and topology mapping
Independently audit the end-to-end journey of every transaction in real-time, across multiple network links, switches and applications with the INETCO Insight transaction monitoring system.
Configurable dashboard displays
Access and customize user friendly dashboards, alerts, transaction profiles, logs, trends and statistics via the INETCO Insight HTML 5 web user interface.
Real-time alert engine
Perform real-time transaction monitoring and configure real-time alerts, thresholds and statistics related to network, application and device issues affecting the completion of transactions.
What our customers are saying
"INETCO has increased our ability to identify the root causes of failures by approximately 60%, while enhancing the detection of external failures. This has helped our partners diagnose latency issues in their environments and other failures that impacted our core business. The result: A superior customer experience, exceeded service-level expectations, and reduced operational costs."
Why INETCO
- 60B+
- Transactions processed annually
- 30+
- Protecting customers in 30+ countries
- 90%
- Reduction in mean-time-to-detect fraud
- 25%+
- Reduction in transaction failures
- 60%
- Increased ability to identify root causes of failures
- 80%
- Increase in isolation of payment performance issues
Resources
Elo Improves Payment Monitoring, Visibility and Analysis with Agility and INETCO
INETCO Insight for Payment Monitoring
INETCO Insight Technical Overview - Real-time Data Acquisition, Transaction-level Monitoring and Adaptive Machine Learning Capabilities
How EVERTEC Costa Rica, S.A. Improves Customer Service Levels and Proactive Problem Resolution with Real-time End-to-End Transaction Monitoring
INETCO PCI Compliance Statement
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