INETCO Insight® for payment transaction monitoring
Isolate payment performance issues that are impacting revenue and reputation up to 80% faster.
Reduce the risk of revenue and service disruption
Increase transaction completion rates and stability across the entire payment chain. Meet payment transaction monitoring compliance regulations and reduce payment transaction failures by >25%.
Increase operational efficiency
Optimize real-time data acquisition and speed up troubleshooting to proactively detect, research, and isolate the cause of transaction failures, slowdowns and unexpected declines up to 80% faster.
Reduce support costs and optimize data acquisition
Avoid resource-intensive blame storms, consolidate performance tools and improve cross-team collaboration by managing the service and fraud aspects of every payment from one transaction monitoring platform.
For payment transaction monitoring
A single platform that presents a consolidated view into network, switch, third party application and device issues affecting the completion of customer transactions. Isolate and remediate the root cause of connectivity issues, bottlenecks, failures and unexpected deadlines up to 80% faster.
Key INETCO Insight transaction monitoring features
Real-time, network-based transaction data capture
Passively capture in-flight transactions across all payment channels, straight off the wire. No heavy instrumentation, no contextual information stripped at the terminal handler or payment switch level.
Multi-link correlation and topology mapping
Independently audit the end-to-end journey of every transaction in real-time, across multiple network links, switches and applications with the INETCO Insight transaction monitoring system.
Configurable dashboard displays
Access and customize user friendly dashboards, alerts, transaction profiles, logs, trends and statistics via the INETCO Insight HTML 5 web user interface.
Real-time alert engine
Perform real-time transaction monitoring and configure real-time alerts, thresholds and statistics related to network, application and device issues affecting the completion of transactions.
What our customers are saying
“INETCO Insight transaction monitoring software empowers us to know, within seconds, when something is going wrong with one of our customers. EVERTEC Costa Rica has now proven its ability to exceed customer service level expectations by moving from a reactive to a proactive service model.”
Why INETCO
- 35
- Years in the financial industry
- 2.5B
- Transactions processed monthly
- 35
- Protecting customers in 35 countries
- 75%+
- Mean-time-to-detect fraud is reduced by >75%
- 6
- Leading payment processors among our clients
- 80%
- Clients isolate payment performance issues up to 80% faster
Resources
INETCO Insight for Payment Monitoring
INETCO Insight Technical Overview - Real-time Data Acquisition, Transaction-level Monitoring and Adaptive Machine Learning Capabilities
How EVERTEC Costa Rica, S.A. Improves Customer Service Levels and Proactive Problem Resolution with Real-time End-to-End Transaction Monitoring
INETCO PCI Compliance Statement
WEBINAR ON-DEMAND: Tips to Help FIs Navigate the Impact of COVID-19 on Payments
